Or if you’re receiving a support package, you may now require more assistance. My aged care is a government website providing the main access point to the aged care system in Australia. My Aged Care is now the one-stop-shop for aged care services and information in Australia. A range of technology and safety solutions so that you can approach the future with confidence. My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. Search using the 'DPS id', My Aged Care is the one place you are required to contact if you wish to receive Government subsidised for aged care services, Once you have been assessed, you should receive a referral code to pass onto providers to get aged care services, My Aged Care is accessible via their phone call centre, however, they have recently added an online form to their website. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. My Aged Care is one of the first places you need to visit if you want to access government funded aged care services in Australia. Everyone has different aspirations and we want to help you achieve yours. The Australian Government has recently made changes to the aged care system. The government funds these services to help you stay in your own home and keep active in the community. This is a face to face assessment with a medical professional to identify if you require entry level support at home or more comprehensive help. If you are deaf or have a hearing or speech impairment, you can utilise the National Relay Service or call the NRS Helpdesk on 1800 555 677 and ask for 1800 200 422. If you’re approved by the assessor for MAC support you’ll be given the lowdown on the level of funding you can access and what services that covers. Aged Care in Australia . Narrator: My Aged Care is your starting point to access government-funded aged care services. The outcome of your assessment is based on your needs at the time of the face to face visit. The site also lists all the residential aged care homes (nursing homes) within Australia. Read our article on the ABCs of choosing the right aged care provider. What is My Aged Care? My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. My Aged Care is the Australian government website that provides information on the Aged Care industry within Australia. If you are contacting My Aged Care from overseas, dial +61 2 6289 1555 during the office hours. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. But first things first. Some frequently searched topics are "dementia", "elderly" etc, Subscribe to our Talking Aged Care newsletter to get our latest articles, delivered straight to your inbox, Purchase our publication, ‘DPS Guide to Aged Care’, Talking Aged Care - Articles on aged care issues, Aged Care Assessment Team/Service (ACAT/S), Commonwealth Home Support Programme (CHSP). While the system is not perfect, it continues to move in the right direction, with increasing awareness that everyone’s needs are different. COVID-19 important information: For the latest COVID-19 updates, protocols, and processes in place at Feros Care, click here. 1800 200 422 If your circumstances change in the future, you will need to organise a reassessment through My Aged Care. If you need the support of multiple services, you will need multiple referral codes, one for each service. If you want to see a list of services and their associated cost offered by Feros Care, you can do so by clicking here. The service provider of your choice will require this referral code to access your information and manage the referral. AccessCare will guide you through the process of registering with My Aged Care, the place to access government funded support, without losing control. My Aged Care is the government body that manages all of the subsidised Aged Care services in Australia. Over time, your situation will inevitably change and if you were originally knocked back, you can reapply. Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider. My Aged Care is aimed at older people, their families and carers as well as service providers, and offers information on aged care as well as help in finding local providers such as aged care homes. Our residential villages are vibrant, friendly places, designed so you can live the sort of life you want, with the level of genuine care and support you need. But you can use this time to explore the MAC providers in your region to see who can best meet your needs both now – and in the future. As a MAC service provider Feros Care can help you navigate the system, book your assessment and help you secure the funding and services you need to live the future you aspire to. My Aged Care is the central place for registering for government funded aged care support. Through My Aged Care, older Australians can register, create an account, and organise to be assessed to determine their Aged Care subsidy eligibility and needs. If you’re eligible, the next step is a face-to-face assessment to determine if you need just a bit of in-home support or a lot of ongoing care. This is where we can really get hands-on to help tailor services to meet your personal goals and transform your future. The contact centre is not available on Sundays or on national public holidays. It is an Australia-wide central contact point for older people, their families and carers to find out about local aged care services and to determine their aged care support needs. If your circumstances change to the point where living at home is no longer viable, My Aged Care can help access Government funded residential aged care that provides you with a supportive environment with 24 hour care. The referral code is a five digit number, linked to the type of service you are eligible to access. An independent information source like AgedCareGuide.com.au can give a comprehensive overview of all care options and care providers available, and can assist you in your search for the right provider to suit your needs. There are many Aged Care options in Australia and they are much more flexible and accessible than you may think. Feros Care acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. DOWNLOAD our printable: Home Care Today – FAQs You’ll need to register with MAC, either online or over the phone, and answer a few questions to find out if you’re eligible for assistance, including a range of in-home care programs. The system can be a little complicated, but it continues to move in the right direction! It is a government organisation responsible for registrations and assessments relating to Aged Care services. Has the start of the new decade got you thinking about what the next one holds? Depending on your personal situation and the level of assistance you need, you may be entitled to in home support through the Commonwealth Home Support Programme (CHSP) or a Home Care Package. Leaving your own home and entering an aged care home isn’t an easy decision. To receive the assistance you, a family member, carer or client representative need to register your details with My Aged Care. You will receive a letter from My Aged Care to advise you when you have been allocated an available package and will start receiving funding for services. They should be your first point of contact. Feros Care can help you understand the process. My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care or residential aged care. The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services and the associated costs. If you’re new to MAC you’ll be surprised at the range of services available to help you stay healthy, independent, engaged and safe in your own home. AccessCare can take you through this process, including … Depending on how long it takes to receive a package and the level of care you require, you may be provided with CHSP funding to fill the gap while waiting. Call My Aged Care on 1800 200 422 or use their website www.myagedcare.gov.au. We offer a diverse range of wellbeing programs designed to help you live a brighter, better, bolder life. Getting assessed for government funding support is easy. The AgedCareGuide.com.au also has an extensive list of providers and services that can help you find the best fit for the care or support you require. If you have questions, you can call from Monday to Friday 8am to 8pm and Saturday 10am to 2pm. My Aged Care is the starting point to access Australian Government-funded aged care services. My Aged Care is the government gateway for all aged care needs, and is the starting point to access government-funded aged care services, information on the types of care available, the eligibility and assessment process, and the costs associated with the services you require. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. Care at home services could include help with personal care such as dressing, transport to appointments, nursing, help with meals and shopping, household jobs like cleaning or gardening, home modifications and mobility equipment, or access to social activities. Once you’ve been assessed by a RAS or ACAT/ACAS assessor you should be given a referral code. Placement consultants help you find the best aged care to suit your needs and will take you through the whole process. It is for Australian residents who are So the earlier you get on to it, the better! Enis Jusufspahic explains the service. Aged Care Homes are normally the highest level of care outside a hospital. Search for the name of a provider, home, village or service, Need to find a listing from one of our print publications? My Aged Care is the Commonwealth one-stop-shop for aged services and information in Australia. Trustpilot. It can include: 1. help with everyday living— such as housework, shopping, cooking or social outings 2. equipment— such as walking frames 3. home modifications— such as handrails or ramps 4. personal care— such as dressing, eating, bathing or going to the toilet 5. healt… You can visit the website the My Aged Care website to find out what you may need before you contact My Aged Care or have an ACAT visit. 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