The victims, now with the proof, agree to the terms of payment, which involves using a MoneyPak card to transfer the money for the additional channels. ), Upload an image of the back of your MoneyPak (MoneyPak number must be readable). We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping with your new prepaid card. 877-434-3578 11 mins t. At the prompt, press 4; then you m... 866-795-7597 43 mins Press 4 for Customer Care Please enter your MoneyPak number Cancel Continue Check that the prepaid or bank debit card to be used accepts MoneyPak. Last Revised: 9/26/2017. The funds on the MoneyPak will be deposited to the card. A MoneyPak can be used to send $20-$500 in cash for a $5.95 flat fee. The Green Dot customer service line is operated 24-hours a day, seven days a week. To transfer funds to a prepaid debit card, you have to call or visit the MoneyPak or Green Dot websites and enter the 14-digit serial number. FIND SERVICES AND LOCATIONS Filters. © 2020 New Rhino, LLC. Map List. MoneyPak. Service fee and limits apply. * Required for assistance. The customer is provided a free preview of all the channels as “proof” that the caller is really from the cable company. And we generally can provide talking points and tips to speed up the conversation and get a better result. Customer Support Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. Check your card’s eligibility. While these sites are fake, the consequences for consumers who fall into this trap are all too real. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. There is no customer service and green dot custo... mer service can't do anything. 28 likes. In another significant version of the scam, a victim visits a fraudulent website, finds a phone number and talks with a MoneyPak "customer support representative" about a refund after someone stole funds, say $1,000, from his card. MoneyPak customer support can only be accessed by e-mail request via the website’s online portal. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. Deposit cash to any eligible prepaid or bank debit card. Some even have fake customer service phone numbers as part of the ploy. You can send $20-$500 for a flat fee of $5.95. Enter the numbers you can see—leave spaces for numbers that were scratched off. Sections of this page. MoneyPak will only work with prepaid or bank debit cards that have been activated and are personalized with the recipient’s name. Please select a specific issue for assistance. Now they get you to use MoneyPak if you want instant transfers. Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. Upload an image of the back of your MoneyPak (MoneyPak number must be readable). Before you call the Green Dot MoneyPak Customer Service team, it is important to know what the top issues people call customer service for and what you should expect if you are calling about one of the following issues: Here’s how to reload the money from the MoneyPak onto your Prepaid Debit Card: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. Everything about Gift Cards and Prepaid Debit Cards. MoneyPak is a convenient way for friends and family members to reload deposit money eligible prepaid and bank debit cards. However, before we do that, we will give you a brief summary of the Green Dot MoneyPak Card and what you should know before calling customer service. The more we know, the better we can help. Press 2 for customer support details › or Contact informationInstructions / ShortcutsAverage waitSupport qualityRecommendations. Green Dot MoneyPak Customer Service. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money. The more info you provide, the faster a resolution can come. Check by SMS; The SMS text service can also be used. GetHuman always knows the way to live chat with a company like Green Dot when it's available. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. Once you have successfully added MoneyPak funds to your prepaid account, you will be able to see the balance of the MoneyPak on your prepaid card based on the amount that was added. MoneyPak is accepted by most Visa, Mastercard and Discover … However, if you would prefer to contact the company via mail, this is also possible. Here are the three ways you can reach a live person at MoneyPak: After that, an auto-attendant will ask you to enter your card number or Social Security Number. Green Dot MoneyPak FAQs Log in. Reload a PREPAID CARD with CASH; Reload a PREPAID CARD with a CHECK; Add money to your PAYPAL ® ACCOUNT with PayPal CASH; Add money to ONLINE ACCOUNTS with CASH at a RETAILER Be sure to check out our other articles including our review of Green Dot MoneyPak, how to log in to MoneyPak Account, and how to Transfer Money from a Bank Account to a Prepaid Debit Card. Things have changed, my have they changed. Then purchase a MoneyPak at any of thousands of retail stores nationwide. P.O. Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. * Required for assistance. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Jump to. The process is done on a standard mobile phone. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. https://support.gree...online/ customer service sub...28 mins. Dial +1 (866) 795-7497 to reach the customer service center. Open your cell phone's browser and … I went next door to RiteAid and purchased and loaded $50 on a Green Dot MoneyPak. Must be 18 or older to use this product. Green Dot phone number list 2 of 2. Continue. A MoneyPak comes with a scratch-off 14-digit serial number. Call 1- (866) 795-7969. It works like a cash top-up card and can be used to reload prepaid cards, to make same-day payments as well as to add money to PayPal account without using a bank account. 28View details › 626-765-2000Press 2 for customer suppor...19 mins. Checking the balance by telephone involves phoning the customer service telephone number that is found on the back of the card. This replacement service allows customers to give the cashier cash for the reload plus the reload fee. I tried to transfer, but then it said I needed to wait 10 minutes and they knew it was from RiteAid. We have detailed below a step by step process on how to talk to a human at Green Dot MoneyPak – based on our own testing of the best way to reach a live person. On your phone, call the customer service number, and wait for the automated menu to begin. All Rights Reserved. For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide. Upload a readable image of your receipt. For details on MoneyPak and how to purchase one, create an online account, and add money from MoneyPak to your Prepaid card, see our MoneyPak Review. Please enter a valid phone number, the area code cannot begin with the number '0' or '1'. Next, enter your MoneyPak information and then press 5 (for “Additional information”). Contact Green Dot Corporation customer service. Filters Any Available Services Reload with Cash Reload Online Accounts Reload with … To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address. Checking Your Balance via Cell Phone Visit the mobile browser. If you have any other prepaid or bank card brand, continue with the remainder of the form. Contacting Green Dot Via Mail. It is an automated service so can be used at anytime. If you weren’t the one who purchased the MoneyPak, have that person send this image to you. The "customer rep" tells the victim that he must load $1,000 on his card to … Locations. Use our contact form to send non-emergency questions or comments to our customer service team. The phone number listed on the back of MoneyPak cards … As of March 2015, MoneyPak service is no longer available for purchase, but the company has replaced this product with Green Dot Reload @ the Register. The detailed description can not be less than 10 characters, The detailed description limits 300 characters. If you have a Green Dot, GoBank or Walmart MoneyCard, enter your card number. You should also contact your local police department to file a police report. So I fell for it since I needed to transfer money now. Next, press 2 for every question the automated voice operator asks after that. MoneyPak.com will remember your information, making future visits fast and easy. Complete the fields below and include as much information as possible. First names are limited to 25 characters. If you are a victim of MoneyPak fraud, report a MoneyPak card scam online here. I Google moneypak customer service and the 858-381-3549 was giving..call and talk to a gentleman stating CS told him my issue..he ask for all info for security reason also my Moneypak number.. which was given only because i thought i was speaking with an moneypak CS person..was told my issue would be taken care of in 72hr ..after. To find a MoneyPak location near you, click here. Please upload a readable image of your receipt, Please upload .jpg, .jpeg, .png, or .bmp files less than 5M, Please upload a readable image of back of MoneyPak. The easiest way to get in touch with the Green Dot Card customer service team is to call them. Green Dot MoneyPak is a financial service which was designed to offer customers a convenient way to send money. MoneyPak. If you weren’t the one who purchased the MoneyPak, have that person send these 2 images to you. If we can recover funds, we will try to complete your MoneyPak deposit for you. Important: Readable images of both the receipt and the back of the MoneyPak are required for assistance. We’ll use this information to communicate any important info or updates about your case. (Upload .jpg, .jpeg, .png, or .bmp files less than 500kb, otherwise your image will be compressed with lower quality.). Download PDF TECHNOLOGY PRIVACY STATEMENT. If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible. MoneyPak is available at 70,000 retail locations nationwide, such as pharmacies, grocery stores, and convenience stores. The MoneyPak can be a handy tool if you frequently use prepaid debit cards and is available at many retailers across the country. Last Revised: 12/10/2019. Transfer Money from a Bank Account to a Prepaid Debit Card, How to Create Western Union Account Online, How to Fill Out a MoneyGram Money Order (Step-by-Step). MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. Just purchase a MoneyPak at a store near you and visit MoneyPak.com to reload a card. try these numbers. Keep me signed in 28 likes. Once you enter the requested information, you will be connected to a live customer service person. Please provide the following information as it appears on your receipt: Other details Provide as much detail about the issue as you can. First Name can only contain letters, spaces and '-'. Last Name can only contain letters, spaces and '-'. Call 1- (866) 795-7969. Dial number which is shown on the back of your MoneyPak. 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